Terms & Conditions
Gorgi is committed to protecting your privacy. It is our policy that we will not sell any information that identifies you personally to any other company or third party organisation.
When you register, place an order, or request information with Gorgi you will be asked to submit personal details including name, mailing address, and phone number. With your permission we also collect your email address to keep you up-to-date with offers and promotions, and in confirming your order. When ordering we will also require your credit card information. This will only be used to charge your account for goods purchased. Should you encounter any difficulties, simply email us and we will attend to your query.
Returns and Exchanges
Gorgi is commited to providing quality products to our customers. If for any reason you are not completely satisfied with any product, please return it to us in its original condition within 21 days of receipt and we will replace it or refund your purchase price using the original paymet method. Please note we will not accept goods in damaged packaging unless they are faulty. Postage is not refundable unless goods are found to be faulty, postage costs in relation to faulty goods will be fully refunded by Gorgi New Zealand.
We endeavor to have full stock of most of our items, however as we select items from a niche design market we can encounter small delays in supply. In such circumstances the customer will be advised of the delay, the length of the delay and given product alternatives.
Fabric Swatch Service Special Notes
We send fabric swatches at no cost to our Gorgi customers. As we process all credit card transactions using a secure DPS payment system it will not accept orders at a nil dollar value if credit card details have been entered. Therefore once you have selected fabrics for purchase and have processed through to the Gorgi checkout page, please choose 'Cheque' as your payment option and Fabric Swatch Freight Free Delivery as your delivery option. This will enable our system to register and process your fabric swatch order at no charge.
All prices are in New Zealand Dollars (NZD) and your credit card will be billed in New Zealand Dollars. Your credit card provider will convert the amount into your local currency at the current rate plus any applicable fees and charges.