Shipping Policy
Currently orders can be delivered within New Zealand, and to customers in Australia, USA, and the UK. Please note that orders are charged in New Zealand Dollars.
New Zealand orders will be dispatched within 3-5 working days (unless otherwise indicated as being made-to-order). If by chance the goods you have requested are out of stock, we will be in touch right away to give you the option of placing these on backorder with an estimated delivery timeframe or offering a refund.
PBT and Fastway are our chosen courier companies, and we have a robust tracking system. Each customer is sent an email once their order has been processed and dispatched, with the courier company and tracking number for reference.
Please help us to process your order swiftly, by choosing the correct delivery option (please note this excludes shipping of furniture items, such as beds):
Furniture Shipping Nationwide:
Select 'Furniture' at checkout and we will obtain the best quote for your shipping. Prior to final delivery, we will invoice you for the amount.
Standard Shipping
For all linen items including:
cushions (with inners and with inners), duvet covers, quilts, sheets, pillowcases, etc.
- North Island: $12.50
- South Island: $15.00
At times, we may need to add an extra delivery for rural delivery. We love to keep our rural customers happy so try to keep that at bay.
Shipping is FREE for all linen orders within New Zealand over $500.00
International Orders:
We do supply to international customers, and take great pride in global customers enjoying our unique product range. International customers are exempt from paying New Zealand tax charges therefore products are priced with a deduction of 15% GST tax (this amount is deducted once your order is processed), please note that all prices on our website are inclusive of this tax.
As there is such a broad range of shipping and freight charges we therefore supply all international orders with a shipping quote by email. Any additional charges at the destination address such as taxes, import duties that are the sole responsibility of the customer.
Fabric Swatch Freight FREE Service - Special Instructions:
Once you have selected your chosen fabric swatches, at the Gorgi checkout page please choose 'Cheque' as your payment option and 'Fabric Swatch Freight Free Delivery' as your delivery option. This will enable our system to register and process your fabric swatch order at no charge.
Thanks, the Gorgi team